Privacy Policy

PRIVACY POLICY

The Melbet management team and its employees take the safety of your personal data and general confidentiality very seriously.

We are committed to improving the transparency of how we use and protect your data. We have included changes to this Privacy Policy to comply with the standards of the General Data Protection Regulation (GDPR).

This Privacy Policy sets out our data processing methods and your options concerning how your personal information is used.

Melbet understands and takes responsibility for providing you, our customers, with clear information about how we use cookies, and we guarantee that people using our website can make the right choice.

If you have any requests, questions, or suggestions regarding your personal data or any general questions regarding methods of processing and using the services that are provided to you, please contact us at support@Melbet.com.

We also kindly ask that you send detailed information to support@Melbet.com about any pages on our website where you are concerned about the use of cookies.

1. PRIVACY

Melbet undertakes to protect your personal data.

This Privacy Policy explains what information we collect when our services are used, why we collect this information, and how we use it.

Please note this Privacy Policy will be agreed between you and Melbet (hereinafter "We", "Us" or "Our", if applicable).

We may periodically make changes to this Privacy Policy and notify you of these changes by publishing the modified terms on our platforms.

We recommend that you review this Privacy Policy regularly.

2. CONSENT TO PERSONAL DATA PROCESSING / RIGHTS OF THE PERSONAL DATA SUBJECT

The processing of your personal data at Melbet starts only after you have clearly expressed the approval that establishes and confirms freely given, explicit, informed, and unambiguous expression of your consent to the processing of your personal data (hereinafter "Consent").

The Consent you give us freely, voluntarily and in your interest is explicit, informed, and conscious.

Your consent to the processing of personal data may be given to us by you or your representative in any form that allows to confirm that it was received, namely:

- IN WRITING

In this event the Consent should contain the following information:

Surname, first name, patronymic (if applicable), address of the subject of personal data, number of the main identification document, document issue date and the issuing authority, or surname, first name, patronymic, address of the representative of the personal data subject, the number, issue date, and issuing authority of their main identification document, the requisites of the notarized power of attorney or other document confirming the authority of that representative (upon receipt of the consent from the representative of the personal data subject)
The postal address of Melbet receiving the consent of the personal data subject
The purposes of processing the personal data
A list of the personal data, for the processing of which the consent of the subject of personal data is given
The name and address of the person (legal entity) that is processing the personal data on behalf of Melbet, if the processing is delegated to such person (entity)
A list of actions on personal data to which the consent is given; general overview of the personal data processing methods
The period during which the consent of the subject of personal data is valid, as well as the method of its withdrawal
The signature of the personal data subject

- BY WAY OF IMPLICATIVE ACTIONS OF a personal data subject which express their will to establish a legal relationship with Melbet, not in the form of an oral or written expression of their will, but by their behavior, from which such intention can be concluded (for example, registration on the Melbet website, registration to Melbet services, execution of monetary transactions into their personal account obtained through registration on the Melbet website, which is a condition for participating in betting in accordance with the Terms and Conditions of Melbet, registration of bets through their personal account and receipt of winnings through their personal account, compliance with the rules established by the gambling operator, etc.).

Melbet does not require your Consent to process your personal data in the following cases:

Where the processing of personal data is necessary to achieve the objectives provided for by international treaties or laws of local jurisdictions, for the performance and discharge of the functions, powers, and duties conferred by law;

Where processing of personal data is necessary for the administration of justice, the execution of a court decision or a decision by another legal body or an official subject to execution in accordance with local laws;

Where processing of personal data is necessary to protect the life, health, or other vital interests of the subject of personal data if obtaining their consent is not possible;

Where processing of personal data is necessary for the purposes of exercising the rights and legitimate interests of Melbet or third parties, or for the achievement of socially significant purposes, provided that this does not violate the rights and freedoms of your personal data;

Where processing of personal data is carried out for statistical or other research purposes, subject to obligatory anonymization of your personal data, except when personal data is processed for marketing purposes;

Where access to the personal data that is being processed has been provided by you to an unlimited number of persons;

Where personal data that is being processed is subject to publication or mandatory disclosure in accordance with the laws of local jurisdictions.

The procedures for the withdrawal of your consent to the processing of your personal data, obtaining information about the availability of your personal data in Melbet, and clarifying, blocking, and destroying your personal data which Melbet holds on request are governed by the "General Data Protection Regulation" (GDPR) and are carried out by us in full.

5. THE USE OF DATA

We use the personal information that you provide to us to deliver our Services, to provide customer support, to ensure the necessary security, for the identity verification and checks, to organize competitions, contests, to process any of your online transactions, as well as to assist your participation in third-party promotions, that meet certain business conditions, and for any other purposes related to the operation of our gaming Services.

Therefore, during the provision of our services we may share your personal information with our carefully selected partners (including any other parties that have arrangements with you about the sharing of your data).

Your personal information may also be used by us to provide you with:

Promotional offers and information about our products and services;
Promotional offers and information about our partners' products and services, in order to enlarge the range of products provided to you and improve our customer service.

By joining the Affiliate Program, you hereby provide your voluntary consent to be included as a participant in our competitions, contests, sweepstakes, and other promotional activities, and no additional consent shall be required for such participation.

From time to time, we may request information from you via surveys. Participation in these surveys is completely voluntary and you have the choice of whether or not to disclose your personal information.

Information requested may include contact details (such as name, correspondence address, telephone number), and geographic information (such as postal code or postal address), age.

By accepting winnings (prizes) for competitions, contests from us, you consent to the use of your name for promotional purposes without additional remuneration, except where prohibited by law.

If you have not unequivocally decided whether to receive promotional information from us, we may use your personal information (including your e-mail address and phone number) to provide you with information regarding our products, services, and promotions, including other gaming products (including online poker, casino, betting, backgammon etc.) and third-party products and services carefully selected by us.

6. INFORMATION DISCLOSURE

We do not disclose your Personal Information to companies, organizations or individuals not associated with Melbet.

We may disclose your Personal Information to companies, organizations or individuals not associated with Melbet if you have given us consent to these actions.

We may disclose your Personal Information if required to do so by applicable law, or if we believe in good faith that such actions are necessary to:

Comply with any legal issue or process that concerns us, any of our websites or services or in circumstances where we are essentially bound by legal obligation;
Protect our rights or property;
Protect the personal safety of our service users or the public.

If, in our opinion and sole determination, you are found to have deceived us or attempted to deceive us, or any other service user in any way including but not limited to:

Game tampering;
Payment fraud.

If we have grounds to suspect you of payment fraud, including the use of stolen credit cards, or any other fraudulent activity, including any payment reversal or other, payment cancellation, or prohibited transactions, including money laundering, we reserve the right to share this information together with your identity information with other online gaming sites, banks, credit card companies, appropriate regulatory agencies, and relevant law enforcement authorities.

For the purpose of public research on the prevention of addiction, your data can be passed on to the relevant institutions.